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Hale Kai Hawaii Suites in Hilo, Hawai'i

Hale Kai Suites - Heritage Room

Guest Rating:

Sleeps 2, 0 bedroom, 1 bathroom. No pets allowed.

Hilo, HI 96720 United States

Pool refinishing complete as of 2-August 2022!!
Hale Kai Hawaii Suites offers four oceanfront rooms (booked individually) and a spectacular, panoramic view of the blue Pacific Ocean and Hilo Bay. We overlook the popular Honolii surfing beach in a peaceful location just 2 miles north of historic Hilo Town. Revel in the best views in Hilo while at our pool and oceanfront lanai!

The Heritage Room offers a queen bed, private bathroom with shower, WiFi, cable TV, small fridge/freezer, microwave, coffee maker, hot water pot, toaster, dishes and utensils, ceiling and portable fans, no air conditioning, and sliding door to lanai. Continental breakfast items are stocked daily and we invite all guests to swim in the pool or lounge on the oceanfront lanai.

A few NOTES: One parking spot is provided per room in this quiet residential neighborhood. All Guest Rooms are facing the ocean on the lower level of the property and there are over 30 steps down (pictured) to traverse to the rooms. Guests are responsible for carrying their luggage to their rooms. Bookings limited to 2 guests per room (age 13 years and over). Quiet hours are 9pm to 8am for the comfort of all of our guests, Mahalo!

While at Hale Kai (House on the Ocean) Hawaii, enjoy watching surfers, dolphins, and seasonal humpback whales during their annual migration to the Hawaiian Islands from the north Pacific. Hale Kai Hawaii is recommended in the leading online sites and guidebooks for the Hawaiian Islands, including TripAdvisor, Frommer's, Fodors, Lonely Planet, Off the Beaten Path, Ulysses, Rough, Moon, and Hawaii, The Big Island Revealed.

Rooms and Amenities
Property Type Bed & Breakfast
Unit Code HKH
Beds 1 queen bed
Bathrooms 1 bathroom
Rooms Sleeps 2
Pets No pets allowed.
Standard Amenities queen, shower, toilet, botanical garden, rain forests, reefs, restaurants, volcano, waterfalls, Satellite / Cable, Television, Hair Dryer, Internet, Linens Provided, Parking, Towels Provided, Coffee Maker, Microwave, Toaster, eco tourism, photography, scenic drives, sight seeing, walking, whale watching, Ocean View, Oceanfront, Balcony, Communal Pool, studio, swimming, not suitable for children, pets not allowed, wheelchair inaccessible, Minimum Age Limit for Renters, Bed & Breakfast, flexible, Included in Price, recommended, Adventure, Away From It All, Historic, Romantic, Outdoor lighting, Enhanced cleaning practices, Clean with disinfectant, No-contact check-in and check-out, High touch surfaces cleaned with disinfectant, Towels and bedding washed in water that's at least 60sC/140sF
Kitchen Coffee Maker, Microwave, Toaster, Mini-Refrigerator
Living Ceiling Fans, Linens, High Speed Internet
Outdoor Patio, Shared Pool, Picnic Table and Seating
Entertainment Cable TV, Smart TV
Average Manager Rating (Based on 324 reviews)

Overall satisfaction

Services from rental manager
Average Vacation Rental Rating (Based on 11 reviews)

Overall satisfaction

Cleanliness

Location

Property condition
73 % of our reviewers would recommend this vacation rental.

Vacation Rental Reviews

  • Magical!

    Stayed 3 days ending in August, 2022

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    Overall satisfaction:

    Kathleen L from Austin, TX recommends this vacation rental

    What a perfect spot! The first thing that welcomes you are the beautiful intentional gardens that lead you through the arch and down the stairs, and then open up to the vista of the pool lanai with the eastern ocean view. We sat in the hot tub at sunset and watched to boats go by. So much old Hawaii romance at this place. It really has soul! We sat in the hot tub again at sunrise, and watched the sun come up with the boats leaving Hilo harbor. To the right, you can watch the surfers at the little beach. Every day, we had fresh fruit and banana bread. So thoughtful. The rooms are clean, and have everything you need! A very short and easy drive into the great things of Hilo!

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  • Great views, loads of steps and difficult parking

    Stayed 4 days ending in June, 2022

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    Wendy J from Simi Valley, CA does not recommend this vacation rental.

    Beautiful view from the lanai. Room was clean and staff friendly and helful. Breakfast was an abundant fruit plate, sweet bread slices, hard boiled egss. There was also coffee and yogurt, all self serve. Be aware no AC, which I was aware of. However there are loads of steps to haul your luggage to your room and back and parking is very tight and difficult on a very steep driveway. As much as we enjoyed the view will not return do to steps and parking.

    • Manager Responded on 6/28/2022

      Thank you for your honest review. Yes, there are a lot of exterior steps to go from the parking area down to the oceanfront guest rooms. It is a feature we try to explain in the booking process to be sure guests are aware of the need to trek a few dozens steps upon arrival. Aloha, The Salt Water Hawaii Crew

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  • Lovely ocean getaway

    Stayed 1 day ending in June, 2022

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    Crysta K from Los Altos, CA recommends this vacation rental

    Shawna was great coordinating our last minute stay. Great spot, chill vibe my daughter said. Watched a local band and loved their food from the cafe.

    • Manager Responded on 6/11/2022

      Mahalo Crysta, come again! Aloha from The Salt Water Hawaii Crew at Hale Kai Suites

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  • Hilo Adventure

    Stayed 5 days ending in February, 2022

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    Suzanne J from Campbell River, 02 recommends this vacation rental

    We arrived in Hilo Feb 5th after spending 2 weeks on Maui, and 1 week in Kona. The B&B offered a front row seat to the daily activities of the humpback whales, and the surfers. Enjoyed our morning breakfast on the Lanai watching the sunrise and the whales. While there, we explored all the waterfalls and parks along the east coast of the Island, and also hiked through the Volcano National Park. Our accommodations were perfect for us, excellent waterfront view, great location and very well kept and clean.

    • Manager Responded on 3/10/2022

      Mahalo for your review, Suzanne. We're so glad you enjoyed your stay. Whales and surfers make for great views!! Keep us in mind if you ever return to Hilo. We'd love to host you again :-) Warmest Aloha, The Salt Water Hawaii Vacations Crew

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  • Great view in Hilo

    Stayed 3 days ending in January, 2022

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    a guest from Annapolis, Maryland does not recommend this vacation rental.

    Beautiful view. Good location. Needs maintenance and thorough cleaning.hot tub not working. Screen door ripped and off track.
    Heritage room is very small. Tight parking on a hill made getting in and out of car and driveway challenging as well as packing. Nice breakfast on patio overlooking ocean. Noisy roosters next door. Getting to room with luggage is challenging.

    • Manager Responded on 2/9/2022

      Aloha Joel and thanks for the straightforward review. Hale Kai offers fabulous views in a great location in Hilo. The Heritage Room is our smallest and least expensive room. We are continually reparing and updating the rooms and will share your comments with the staff so that we can do better! Aloha, The Salt Water Hawaii crew at Hale Kai Suites

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  • Lovely

    Stayed 2 days ending in January, 2022

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    a guest from Novato, CA recommends this vacation rental

    We had a great stay. A beautiful ocean view, clearances room,, decent breakfast and a perfect location.
    Our only problem was lack of privacy. Our neighbors sat outside zooming with loud voices. However I don’t know how to fix this unless the proprietor stops renting the middle room.

    • Manager Responded on 1/20/2022

      Mahalo nui for your review, Lori. We're sorry to hear that the neighboring guests were a bit loud. Why sit around on zoom when you can be out enjoying the sights, right? LOL We're glad to hear you enjoyed your stay otherwise :-) Warmest Aloha, The Salt Water Hawaii Vacations Crew

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  • No Pampering Here

    Stayed 3 days ending in December, 2021

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    Mari-Claire Z from Dousman, WI does not recommend this vacation rental.

    The room was a bit austere, but the bathroom was roomy as was the shower stall. Breakfast is DIY. On the coffee cart was instant cereal, coffee/tea, and granola bars. In the refrigerator were hardboiled eggs, milk, yogurt and fruit. Bread was provided when requested. The hot tub was not working which was unfortunate as the evenings were cool. I could hear the lovely sound of the surf. The "common room" was not set up for guests to meet, but was a cleaning supplies room. Screen door to the common room was broken. Otherwise, the grounds were very pretty and the steps were well marked. The pool was very pretty but we didn't use it. We generally like a more pampered experience when we stay at a B&B. Since there was no maid service, we swept the room ourselves after breakfast on day 2. There were no reading lights over the chairs, one of which had deteriorating caning. The table for preparing and eating breakfast was very small. We had to enter the room the first evening with a flashlight as the light switch near the door was for a switched outlet and the attached light was turned off. Same with the switch in the common room. We were able to remedy this by leaving on the lights for these outlets. Bathroom lightswitches were not accessible at the entry doorway.

    • Manager Responded on 1/4/2022

      Aloha Mari-Claire and thank you for your review. We try to describe the Hale Kai experience in all of our ads but understand that we may still not hit the proper mark for every guest. Please note the hot tub is fixed. The screen door to the Common Room is fixed. Oceanfront properties have ongoing maintenance and repairs and we handle every one immediatly within the parameters of avilable materials and labor. Our team communicated with you a lot during your stay and hope that we made the experience as lovely as possible. Aloha, Jess and The Hale Kai/Salt Water Hawaii Crew

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  • Relaxing place to stay

    Stayed 4 days ending in September, 2021

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    Melanie B from Houston, TX recommends this vacation rental

    Loved the Hilo area. The B&B is right by the small town, right on the ocean and has a nice pool and hot tub on site. They stock your room with breakfast food and coffee. Only drawback is no AC. We did not know that when we went, but we adjusted and loved the place totally. We will go back. It's quiet. Nell, the gal who works there, is very nice and very helpful. Great price for the area.

    • Manager Responded on 10/14/2021

      Mahalo nui for your review, Melanie! We're glad you enjoyed your stay and adjusted to the absence of A/C. It's rare in our area because our climate is so mild. Come back again anytime - we would love to host you again! Warmest Aloha, The Salt Water Hawaii Vacations Crew

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  • Spectacular Location and Amazing Beauty

    Stayed 2 days ending in September, 2021

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    Ben D from Honolulu , HI recommends this vacation rental

    This place was great. It was up on a cliff overlooking the ocean. The gardens were beautiful. I loved the pool overlooking the ocean it was such a great place to relax. We stayed in the heritage room that had a sliding glass door to the lanai with a table and two chairs to relax. The bed was comfortable and there was plenty of room for two people. The breakfast was simple but delicious. Would have been nice if the room had a second portable fan as it did get a bit warm once the slider was locked for the night.

    • Manager Responded on 9/9/2021

      Mahalo nui for your review, Ben!! Please keep us in mind if your travels bring you are way in the future :-) Warmest Aloha The Salt Water Hawaii Vacations Crew

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  • Hawaii 2021 vacation

    Stayed 3 days ending in July, 2021

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    Virginia H from Brooklyn, NY recommends this vacation rental

    Excellent

    • Manager Responded on 8/2/2021

      Thank you for the 5 Star review Virginia! Aloha, Jess, Shawna, Jenn and the rest of the Salt Water Hawai'i Crew

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  • Peace and Sunshine

    Stayed 5 days ending in July, 2021

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    a guest from Bridge City, TX recommends this vacation rental

    I loved my stay. It was so peaceful and quiet. I woke up to the sunrise every morning. Hawaii is magical. Being on the water was very healing for me. All the flowers and plants on the property added to the feeling of peace and magic. I will definitely stay again when I’m back in the area. Thank you! 😊

    • Manager Responded on 8/7/2021

      Thanks for the sweet review Melissa! The flowers are simply outstanding, thanks for noticing :) Aloha, Jess, Shawna, Jen and the Salt Water Crew

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19.75754,-155.090622

Salt Water Vacations - Hawai'i 305 Wailuku DriveSuite 6A Hilo, Hawaii 96720 808-935-6330 stay@saltwater-hawaii.com

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